So for the past 3 days I've been playing alot of blackjack. Playojo had a kicker, most blackjack hands played wins £150. The last time this kicker was on, I wagered over 10k in £5 hands lol. I 100% won it, and they said turned around and said I hadn't even played (errrrr lol). I had to investigate myself into the issue as they were clueless, and found my history on evolution gaming. Even then I had to spend hours making little video clips to send to playojo via email to show them the discrepancies.... I also won two other blackjack kickers around that same time that also weren't honoured at first (they honoured them eventually when I proved they were at fault, I let the £150 kicker go, because they already paid a winner, and I'd had enough by this point).
Anyway.... fast forward to present.
I see the same kicker 3 days ago, and I haven't played much blackjack recently so I went for it. Everyday I opted into the kicker and played blackjack. Hundreds of hands, alot of them I'm sat at the table by myself, so we get through alot of hands. I contact playojo this morning asking if I won the kicker...... they said I hadn't opted in. The site is a joke. I'm absolutely sick to my stomach with their dodginess. I know I won that, and they do too. Everytime a blackjack kicker is involved, they find an excuse to scam me out of it. I won't be making the same mistake again.
Update - They have now locked my account. It says I can't play real money games when I try to load a game. I'm currently waiting in live chat queue, and any playojo customer knows how long this can take, only to be seen by someone who really isnt very helpful...
Anyway.... fast forward to present.
I see the same kicker 3 days ago, and I haven't played much blackjack recently so I went for it. Everyday I opted into the kicker and played blackjack. Hundreds of hands, alot of them I'm sat at the table by myself, so we get through alot of hands. I contact playojo this morning asking if I won the kicker...... they said I hadn't opted in. The site is a joke. I'm absolutely sick to my stomach with their dodginess. I know I won that, and they do too. Everytime a blackjack kicker is involved, they find an excuse to scam me out of it. I won't be making the same mistake again.
Update - They have now locked my account. It says I can't play real money games when I try to load a game. I'm currently waiting in live chat queue, and any playojo customer knows how long this can take, only to be seen by someone who really isnt very helpful...
