Well I thought my account was open again with 21Casino after it had been closed last year. Customer support called me yesterday , spoke on the phone,
set up the usual DL went through RG ect ect. Told account would be reactivated after 24 hours. Got the email confirming this - then waited 24 hours.
Account not open and shows as being locked. Contacted live support who really didnt have a clue what my issue was.
then emailed support who said "please check spam folder for activation email"
totally ignoring everything else I had written - that I have already gone through the many hoops and jumps to reopen this account.
Support really does not undestand the issue - was clearly told on the phone and my email that account would automaticall reopen today and still no joy.
Online gaming really has become very very hard work.
set up the usual DL went through RG ect ect. Told account would be reactivated after 24 hours. Got the email confirming this - then waited 24 hours.
Account not open and shows as being locked. Contacted live support who really didnt have a clue what my issue was.
then emailed support who said "please check spam folder for activation email"
totally ignoring everything else I had written - that I have already gone through the many hoops and jumps to reopen this account.
Support really does not undestand the issue - was clearly told on the phone and my email that account would automaticall reopen today and still no joy.
Online gaming really has become very very hard work.