This is to inform your betting forum about an issue I am having with betting company 1xbet (www.1xbet.com)
So I opened my account there deposited several times and bet for around 2 weeks , successfully withdraw some times and then I ve been asked from them for my documents which I send .
Then I got from their security the weirdest question ever : What is my relation with another person
This person was my brother!
After their question I contacted my brother and he confirmed that he indeed had an account with them in the past (been inactive there for more than a year)
I must stress at this point that we live and work to different cities and I ‘ve never use his computer (or he used mine) to log in my 1xbet account.
So eventhough their question obviously , grossly violated any sense of personal data I answered that this person is indeed my brother.
That was it ! They suspend my account and confiscated all my winnings a total of 2600 eur!!!
After that I asked them in which of their T&C’s is stated that two brothers can’t open accounts to their site or if they have any substantial proof that I ever logged in from same computer and/or ip like my brother and they never replied!
I already made a complaint to their regulator (Curacao) about my issue a few days ago and i didn't received any reply yet
I really ask and hope for your help here since this amount they confiscated from me is big for my standards!
I also hope that this will protect any other potential victim and warn anyone “STAY AWAY FROM THESE SCAMMERS”
PS Obviously all my personal details is at your disposal if needed.
So I opened my account there deposited several times and bet for around 2 weeks , successfully withdraw some times and then I ve been asked from them for my documents which I send .
Then I got from their security the weirdest question ever : What is my relation with another person
This person was my brother!
After their question I contacted my brother and he confirmed that he indeed had an account with them in the past (been inactive there for more than a year)
I must stress at this point that we live and work to different cities and I ‘ve never use his computer (or he used mine) to log in my 1xbet account.
So eventhough their question obviously , grossly violated any sense of personal data I answered that this person is indeed my brother.
That was it ! They suspend my account and confiscated all my winnings a total of 2600 eur!!!
After that I asked them in which of their T&C’s is stated that two brothers can’t open accounts to their site or if they have any substantial proof that I ever logged in from same computer and/or ip like my brother and they never replied!
I already made a complaint to their regulator (Curacao) about my issue a few days ago and i didn't received any reply yet
I really ask and hope for your help here since this amount they confiscated from me is big for my standards!
I also hope that this will protect any other potential victim and warn anyone “STAY AWAY FROM THESE SCAMMERS”
PS Obviously all my personal details is at your disposal if needed.