Hello!
Bet365 blocked my account on 26.03.2019. after 5 winning bets i placed at the same day. I won 3125 eur. This money as well as my deposit is currently blocked. I wrote letters and called Bet365 many times, i wrote to IBAS, but all the time i heard the same answer:
Your email to us has been assigned tracking number: 28484539 - Please do not remove.
Dear Mr Lels,
Thank you for your email in regards to your account status.
I have reviewed your account status for you and can confirm that at this time your account is still currently under review.
Should the status of your account change then we will contact you directly to discuss this further.
Thank you for your patience and co-operation at this time.
Our team are available 24 hours a day by Live Chat, via email [email protected] or call +44 1782 684757 and we will be pleased to assist you.
Kind regards,
Hannah Wi
The bet365 Team
To my question - how long can take investigation, they didn't answer. It means it can take many years.
Can anyone help me with the advice how to deal with cheaters? Also can anyone tell my how can i start legal actions against Bet365?
Thank you in advance!
Bet365 blocked my account on 26.03.2019. after 5 winning bets i placed at the same day. I won 3125 eur. This money as well as my deposit is currently blocked. I wrote letters and called Bet365 many times, i wrote to IBAS, but all the time i heard the same answer:
Your email to us has been assigned tracking number: 28484539 - Please do not remove.
Dear Mr Lels,
Thank you for your email in regards to your account status.
I have reviewed your account status for you and can confirm that at this time your account is still currently under review.
Should the status of your account change then we will contact you directly to discuss this further.
Thank you for your patience and co-operation at this time.
Our team are available 24 hours a day by Live Chat, via email [email protected] or call +44 1782 684757 and we will be pleased to assist you.
Kind regards,
Hannah Wi
The bet365 Team
To my question - how long can take investigation, they didn't answer. It means it can take many years.
Can anyone help me with the advice how to deal with cheaters? Also can anyone tell my how can i start legal actions against Bet365?
Thank you in advance!