Bet365 not paying back case

bets10

Newbie
Hi all.

I will present my case here in case someone can help me or share his experience.

Having won a 5 figure sum on a greek bet365 account, I started asking fom smaller 500 euro withdrawals. The first ones were completed
and then I was asked to verify my card and also send a last 3 months statement from my bank account. Having deposited through Vivawallet ( local digital wallet that bet365 accepts ), I tried finding what was needed through that service. The problem seems to be that bet365 will not send me back any more profits until I send them the right document, which is impossible to get through the wallet since although they provide a 3 month statements, they dont show the cards details on the same document or any other separate document for reasons of personal security as they say. Bet365 denies sharing any more advice and Vivawallet denies sending any extra documents. Being a real and legitimate person, can anyone let me know how to get unstuck from this strange case ?
 

mlblines

Newbie
They must understand, because of the deposit you made to them that its on viva too ... have you send the papers and they still complain there is no card number ?

Viva is very strict and considered the most reliable ewalet for gambling greece ... i am sure you will be ok at the end
 
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