Well i will explain from the beginning and go you then please advice ?
I signed up with betway in january 2019. Then i deposited 10.000 euro on the account. I made a bet on 6 markets on 1 particular match and eventually i guessed the right score. However the bet was not paid out and still open. After that i deposited 2 times 10.000 to play since the other bet was settled. However i then decided to withdraw due to the betting limits on the account. Then my account was blocked and i was asked for a proof of funds. And the withdrawal was withheld.
So i provided all information and it took several months after my source of funds where accepted since i could clarify my funds. Then i got the reply that the bet is still in review. This is over a year now.
So today i got the call from the betway and they said they regret the situation and would like to pay the all time deposits back because they dont know how long the investigation is going to last and since the proof of funds process took way to long. Since i had to sent everything twice and everytime i was asked more, but i delivered since i know its all legal money.
But this seems really fishy to me, why would they pay me a part of the amount?
Note: i have to decide within 2 days if i take the offer.
I asked to process my withdrawal of 20.000 and leave the open bets, till there is a outcome of the review. I was told that this is not possible. However i dont see much difference in the option they gave me.
Another bookie informed me that 99.99 percent there is no investigation/review ongoing on the match
Please help me. The basically say take 30k or wait max 5 years for your 48k. What to do?
Kind regards
I signed up with betway in january 2019. Then i deposited 10.000 euro on the account. I made a bet on 6 markets on 1 particular match and eventually i guessed the right score. However the bet was not paid out and still open. After that i deposited 2 times 10.000 to play since the other bet was settled. However i then decided to withdraw due to the betting limits on the account. Then my account was blocked and i was asked for a proof of funds. And the withdrawal was withheld.
So i provided all information and it took several months after my source of funds where accepted since i could clarify my funds. Then i got the reply that the bet is still in review. This is over a year now.
So today i got the call from the betway and they said they regret the situation and would like to pay the all time deposits back because they dont know how long the investigation is going to last and since the proof of funds process took way to long. Since i had to sent everything twice and everytime i was asked more, but i delivered since i know its all legal money.
But this seems really fishy to me, why would they pay me a part of the amount?
Note: i have to decide within 2 days if i take the offer.
I asked to process my withdrawal of 20.000 and leave the open bets, till there is a outcome of the review. I was told that this is not possible. However i dont see much difference in the option they gave me.
Another bookie informed me that 99.99 percent there is no investigation/review ongoing on the match
Please help me. The basically say take 30k or wait max 5 years for your 48k. What to do?
Kind regards