BWIN and SPORTINGBET close my account


Sr. Member
Hi all

A few days ago i placed on both bookie, two different accumulator tennis and football together, both came in for a total of 11k £, ( stake and winnings).
After first one came in they block my withdraw and few hours later booth account were close. so i can't log in.
I contact the costumer service and i got told my account's are close and under investigation, and no information about it, they just saying they will let me know once the investigation it's over.

Did anyone have similar experience??
will i ever get my money back?
How long it's going to take?
How they will refund me if so?
Which association do i need to contact to make and official complain? if they taking too long?

Thanks for your help to everyone