Took a deposit bonus at Fun of 20 Super spins at £1 each.Triggered a feature which retriggered several times culminating in a total win of £736.As these were bonus funds wagering kicked in at a massive £36800.I didn't realise that i only had 48 hours to complete this so having built up my balance to £2367,i ran out of time and my balance was reset to zero.
I sent Jan a PM explaining the situation and he has restored my balance with a 10x wagering requirement.I am absolutely blown away by this gesture,i cannot think of any other rep or casino group that would have been so generous in these circumstances.I am a regular at several of the L&L brands so i do not want to give the impression that every player would be treated in this way but by this handling it this way they certainly now have me as a customer for life.
I sent Jan a PM explaining the situation and he has restored my balance with a 10x wagering requirement.I am absolutely blown away by this gesture,i cannot think of any other rep or casino group that would have been so generous in these circumstances.I am a regular at several of the L&L brands so i do not want to give the impression that every player would be treated in this way but by this handling it this way they certainly now have me as a customer for life.