Need some help please!

Kenny_boy2

Brand New
Hi all,

Newbie here but could do with some help?! I placed a 9fold accummulator bet last night with odds of 87/1. I partially cashed out 1.05 of my £5 stake for £50.88 whilst the last leg (liverpool game) was still in play, leaving 3.95 to run on the rest of the bet. The bet came in and i assummed that the remaining £3.95 would have been settled with a further pay out of circa £350, however bet365 are refusing to pay out as they state that i had settled all the previously settled bets, and the remaining stake was only on the bet still in play. I have done partial cash out before and never had this issue before. I have read their t+c's and read that the remaining stake should be placed against the bet. Any help would be much appreciated!Screenshot_20220504-101630_Chrome.jpgScreenshot_20220504-110009_Chrome.jpgScreenshot_20220504-101630_Chrome.jpgScreenshot_20220504-110009_Chrome.jpgScreenshot_20220504-110001_Chrome.jpg
 

sh1k_

Newbie
hello! About that you must contact to support.. this is the best way to learn it.. Maybe they will fix it or they will tell you to contact to your bank!
 
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