Self excluded from Stake - but cannot make withdrawal.

[bookiesfreebets]

Hi, I have self excluded my account on stake.com.

I would like to make withdrawal, but get this error "You are not allowed to do that".

The amount is 0.00615500 BTC

In theory, it should be allowed to make withdrawal even if you are self-excluded by having support do it manually for you. Or am I wrong?

I have contacted support and they believe that it is not possible to make withdrawals

Should I just leave the amount there and do nothing?

I hope someone from Stake support reads this.

There must be a solution?

 

[888sportbetting]

On rear occasion, you will have your withdrawal process manually by support but that is possible only if you open the withdrawal ticket before your account exclusion tickets.
But if that you already request your account to be closed before trying to withdraw, you get your account close and may not be able to withdraw from it.

 

[shonist]

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