the casino wants a different id card. Is it normal ?

vbet

Member
Hello .
I have a question, has anyone encountered such a request from the casino.
in short - I played at the Scatters casino, won a little over 3,000 euros and wanted to withdraw money. Of course, I was asked to fill out KYC and send proof of id as well as proof of address. I did everything as it should be, I took photos, and also attached a bank statement where you can see how my salaries go to my account. I got this answer:
„Your identity document has less than three months to expire. We kindly ask you to send us a document with an expiration date greater than three months.”

fortunately I still had another id card issued by Skatteverket in Sweden. and included it in reply to that email. I haven't received any reply from Scatters for 2 days. my question is whether any of you faced such a request. is it normal that they do not accept STILL CURRENT ID card ?
Regards Hansski
 

Bubblere

Brand New
I haven't faced exactly the same situation, but delays can happen. It might be worth reaching out to Scatters support again for an update. Also, have you heard of FakeYourDrank - News ? It's a great site that really helped me when trying to make an ID.
 
Top