William Hill Limitation

Hi everyone, I'm new to the forum and I'm not sure how the presentation works.
First of all I thank the managers of this wonderful site.
But I want to write today to report a problem I came across using William Hill.

I use William Hill to make surebets, But as many of you will already know William limits you After about one month of using the account.

having said that, after being LIMITED, I created a new account in the name of a friend of mine, using his PC and his connection. I didn't even have the chance to make a bet and I realized I was already limited. did I do something wrong? Has it happened to you too? What precautions would it be possible to use to create new, unrestricted accounts? (I mean vpn or similar computer devices)
Thanks a lot