WILLIAM HILL

Novibet

Jr. Member
I have account with william hill the so called biggest bookmaker in the world.
i have won over 5 grand ,i went to withdraw and they said i am under investigation,and will not let me withdraw.i won the money on football games mostely in premier league.its been 6 mounths now and they still say i am under investigation. Any one else had this problem.
 

MrPlay

Member
Six months seems a long time for this to be dragging on. Have they given you any indication of what precisely they claim to be investigating, e.g. is it a particular game or a particular bet or series of bets? It would also be interesting to know (if you don't mind telling us) whether they have simply prevented you from withdrawing your winnings (i.e. you can still place bets from your account) or whether the whole account has been frozen/suspended. Personally I would not regard it as either ethical or reputable for a bookmaker to prevent a player from withdrawing their winnings, yet still allow the player to place bets while they claim to be investigating that player's account.
 
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