kingbillycasino
Newbie
Dear bettors,
I have a big problem and this is also a question for admin who has more knowledge with situation but I believe that noone has been in situation like this.
I have bet at around 16pm and won two bets on BET365 and lost one, all bets were done on one sport event and made a big profit. I have made a withdrawal by skrill and I recieved the funds two times once at 19:00 and once at 3am morning because of one other late bet....I have checked the skrill account and the funds were there. Also I have recieved emails for recieving the money. In the morning I have recieved the mail that those winning bets will be void because of already known the result. But not the loosing bet which is the same bet. Okay , the bet365 balance was negative -*****. At 3 pm I have recieved that they will cancel the withdrawal. And I was in the mood : what are you going to cancel if the funds are already in my account ??
I checked the skrill account and the bet365 took money back! The transactions were canceled. Now someone explain me how is this possible ?? How can somone take money from your skrill account without authorizathion?
I called skrill and they told me that money was credited to me and than after 12h - 17h were taken back to BET365. Reason uknown and they will check with the relavant department and they told me to to talk with merchant. Off course the girl told that they work for a long time already and they never had something like this.
I went to live chat with BET365 and after 2h of talking they told me that they never send the money to skrill and they have canceled the withdrawal while the withdrawal was in the process. BIG LIE !!!!
After while I have got an email from skrill:
“ The funds were sent from the merchant to your Skrill wallet by mistake, which is why the transactions were cancelled in accordance with our procedures.
In section 10.2. of the General Terms of Use clearly stipulates that receipt of funds to his Skrill account does not necessarily mean that these transactions cannot be reversed.
That being said, please be advised that the liability for the processing of these transactions stays with the merchant and if you have any claim for this money, you must address it directly with Bet365”
So Is this section 10.2 legal ? Bank should never reverse the money without account holders permision right ?
I have a big problem and this is also a question for admin who has more knowledge with situation but I believe that noone has been in situation like this.
I have bet at around 16pm and won two bets on BET365 and lost one, all bets were done on one sport event and made a big profit. I have made a withdrawal by skrill and I recieved the funds two times once at 19:00 and once at 3am morning because of one other late bet....I have checked the skrill account and the funds were there. Also I have recieved emails for recieving the money. In the morning I have recieved the mail that those winning bets will be void because of already known the result. But not the loosing bet which is the same bet. Okay , the bet365 balance was negative -*****. At 3 pm I have recieved that they will cancel the withdrawal. And I was in the mood : what are you going to cancel if the funds are already in my account ??
I checked the skrill account and the bet365 took money back! The transactions were canceled. Now someone explain me how is this possible ?? How can somone take money from your skrill account without authorizathion?
I called skrill and they told me that money was credited to me and than after 12h - 17h were taken back to BET365. Reason uknown and they will check with the relavant department and they told me to to talk with merchant. Off course the girl told that they work for a long time already and they never had something like this.
I went to live chat with BET365 and after 2h of talking they told me that they never send the money to skrill and they have canceled the withdrawal while the withdrawal was in the process. BIG LIE !!!!
After while I have got an email from skrill:
“ The funds were sent from the merchant to your Skrill wallet by mistake, which is why the transactions were cancelled in accordance with our procedures.
In section 10.2. of the General Terms of Use clearly stipulates that receipt of funds to his Skrill account does not necessarily mean that these transactions cannot be reversed.
That being said, please be advised that the liability for the processing of these transactions stays with the merchant and if you have any claim for this money, you must address it directly with Bet365”
So Is this section 10.2 legal ? Bank should never reverse the money without account holders permision right ?