Cashino(Merkur)

elitesportsbook

Jr. Member
Another casino which has gone downhill. 2 weeks ago opened an account as they had a decent first deposit bonus offer. All fine until yesterday when I actually submitted a withdrawal. Within 10 mins of submitting it I get "the email". "We need to verify your identity blah blah blah" if you dont we will cancel your withdrawal request in 5 days. Logged back into the account and the withdrawal has already been cancelled a whole 7 mins after submitting it. The new caveat is that now they have invoked this verification nonsense(asking for 3 documents and pics of card and selfie!) which now means I cannot submit a withdrawal at all until this is complete....but can deposit as much as I like! Its laughable.

Sorry, but why are casinos still allowed to do this? The rules on verification are clear. There were also no requests for any info prior to this. Another casino happy to take money and not pay it out. About time all these kind of operators get named and shamed.
 
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