I won 800.00 euros on the 15th February and it is still on hold pending processing. I have emailed finance every day but I get no reply. Each day I also ask online chat and get the same response " be patient finance are very busy ". I really believe I will never see my winnings. T&C state 3-4 days to process and 5-7 to hit your bank account. I have waited 2 weeks. Can anyone advise me please.
This is the only contact from them
This is the only contact from them