LVbet Just Awful

[jambofutaa]

After the sad news that Betsafe stopped UK players on Monday I joined LVbet as they were accredited here. Big mistake.

Signed up, verified account then deposited a couple of hundred, played for 30 minutes then had all real play disabled. Support wanted me to send a photo of me holding todays date on a piece of white paper :what:

Took the photo, sent through and all verified.

Today their responsible gambling team sent me a email saying they were concerned about I had used 60% of my credit limit (they had my credit card bill for address proof) on food shopping and a purchase at Superdrug last month. :what:

I wrote back informing them that I have never used my credit card for gambling as it is impossible to do so from the UK. They have now said we will let you know on Monday when that department gets back from the weekend if they will allow me to play here again.

So I have now requested a withdrawal and closed my account. Is it any wonder casinos are leaving the UK.

 

[playnow]

They are a decent casino, but the teams involved in dealing with this type of stuff don't seem the best
I told them I was self employed, and they replied asking for payslips showing my employers name and address,
A SoW/RG department who don't know if you are self employed, you don't have payslips or an employer aren't one I would trust my financial details with. I mean that is just very basic low level knowledge needed to know that.