Hi there,
We had a look at your withdrawal and can see that you made a deposit without wagering it.
In order to make a withdrawal, a player must play through active deposited amounts at least 3 times prior to withdrawal. This procedure is in line with anti-money laundering practices. The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of the player’s residence.
So we kindly ask you to wager the deposit the required amount and then a new withdrawal can be created.
I have canceled the withdrawal you had pending now so you can start to wager the funds.
Best of luck now!
Best regards,
DuxCasino Payments Team
