Good day,
I have been using Cloudbet for a few months now and it is a horrible and frustrating experience.
They advertise that withdrawals are processed mostly instantly and on "some scenarios" it can take up to 24 hours.
If only this was true...
I am still waiting for a withdrawal of 4 days ago. They do have a Live Chat but they are useless, they only give you copy/pasted responses.
I have never received any large withdrawal (0,5 BTC+) without having to go to Live Chat or Email support first. They try to calm you down with things like "Our relevant team will get back to you as soon as possible" etc...
They are simply not delivering what they promise (withdrawals within 24 hours) and don't care about their customers at all.
Sometimes they can let you wait for more than a week for withdrawals without any response from the "relevant team".
Please avoid them. I don't know any other good alternative gambling sites, so I won't mention any. Cloudbet might be fine for gambling smaller amounts but anything over 0,5 BTC and they are basically horrible to deal with.
Hope this helps.
I have been using Cloudbet for a few months now and it is a horrible and frustrating experience.
They advertise that withdrawals are processed mostly instantly and on "some scenarios" it can take up to 24 hours.
If only this was true...
I am still waiting for a withdrawal of 4 days ago. They do have a Live Chat but they are useless, they only give you copy/pasted responses.
I have never received any large withdrawal (0,5 BTC+) without having to go to Live Chat or Email support first. They try to calm you down with things like "Our relevant team will get back to you as soon as possible" etc...
They are simply not delivering what they promise (withdrawals within 24 hours) and don't care about their customers at all.
Sometimes they can let you wait for more than a week for withdrawals without any response from the "relevant team".
Please avoid them. I don't know any other good alternative gambling sites, so I won't mention any. Cloudbet might be fine for gambling smaller amounts but anything over 0,5 BTC and they are basically horrible to deal with.
Hope this helps.